Contact centers are where real people have real conversations that have real impact. It’s the place where brands are built or broken, where customer relationships flourish or flounder. Speed is critical. Calabrio gives you the power of a single integrated solution for call recording, quality assurance, workforce management and analytics. Built for people. Powered by smarter, more intuitive technology. It’s the new way to think about optimization.
Some of our customers:
Sharing insights and opportunities from interaction analysis enterprise-wide.