more Blog


Nov 7

Calabrio won the Stevie for its Calabrio ONE® speech analytics solution.  In ...

Oct 17

Calabrio customers have been truly integral to how far we’ve come in ...

Customers

Calabrio has solutions installed on more than 1,250,000 desktops and 3,400+ customer locations across the globe. These are just a few of their success stories:

 

City of Vancouver
With Calabrio Workforce Management, the City of Vancouver has seen enhanced work-life balance for its employees while accommodating outstanding growth.
Click here to download case study
Polaris Industries
With Calabrio Quality Management, Polaris Industries has the ability to combine multiple communication mediums into one report allowing for website integration and consistent evaluation metrics.
Click here to download case study
Republic Services
With Calabrio Quality Management, Republic Services is able to improve training and development programs while achieving strong customer loyalty.
Click here to download case study
AAA Western and Central New York
With Calabrio Workforce Management and Quality Management, AAA Western and Central New York is able to handle any customer service issue at any time.
Click here to download case study
For-Profit University
With Calabrio Quality Management and Speech Analytics, a For-Profit University is confident in its ability to manage script adherence and compliance.
Click here to download case study
Consumer Products Company
After installing Calabrio’s Call Recording and Quality Management software, one of America’s largest and progressive floor care manufacturers recognized a sales advantage and has been able to implement organizational changes resulting in substantial annual savings.
Click here
to download a case study.
Credit Union
Credit Union Saves Management Time and Keeps Performance on Track with the Help of Calabrio Workforce Optimization.
Click here to download a case study.
Ameritas
Calabrio Workforce Management (WFM) helped Ameritas gain greater visibility into its daily operations and more intelligently mobilize their highly-skilled agents, which has resulted in better strategic operation of its contact centers and consistent, higher levels of customer service.
Click here
to download a case study.
Getronics
The Calabrio Quality Management solution enables call recording and quality management services for the Getronics clients calling into local and multiple international locations. The edge-oriented application architecture minimizes hardware and bandwidth utilization for multi-site centers, which makes it practical to deploy an effective quality management program in virtual environments.
Click here to download a case study.