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  • Calabrio Named a Leader in Gartner’s Magic Quadrant for Customer Engagement Center Workforce Optimization

    12/10/15

    Positioning based on completeness of vision and ability to execute MINNEAPOLIS – December 10, 2015 – Calabrio, a leading provider of customer engagement and analytics technology, today announced that Gartner, Inc. has for the first time, positioned the company as a Leader in the December 2015 Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization. “Our […]

  • Ventana Research Honors Calabrio Customer with 2015 Leadership Award for Contact Center and Call Center

    12/3/15

    Alexander Wareham of AAA Western and Central New York recognized for innovation, technology and leadership Minneapolis – December 3, 2015 – Calabrio, a leading provider of customer engagement and analytics software, today announced that Ventana Research has honored Calabrio customer Alexander Wareham, manager of planning, analytics and quality at AAA Western and Central New York (AAA […]

  • Veteran CFO Joins Calabrio as Company Experiences Explosive Growth

    11/3/15

    Theresa McGlothlen to Lead Finance Team of Minneapolis-based Software Company MINNEAPOLIS – November 3, 2015 — Calabrio, a leading provider of customer engagement and analytics software, has hired veteran finance executive Theresa McGlothlen to serve as Chief Financial Officer (CFO). In addition to overseeing the financial function of the company, McGlothlen will play a key […]

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Press Coverage

  • There’s Something About the Twin Cities that Attracts Workers

    Tom Goodmanson grew up in the Twin Cities suburbs. Like many natives, he moved somewhere warmer soon after college. But he eventually found himself on another well-worn path: moving back to Minnesota later in life, when the key drivers for choosing place to live included not just economic opportunity but the quality of the local public schools and proximity to loved ones. […] Read more from this post.

  • Minnesota Tech Puts Customers at the Heart of Business

    The Midwest is often championed for its heart and welcoming spirit. This sentiment also holds true for business. Minnesota may not have the same tech sector cachet as California, but it’s quickly rising in the ranks. Tech hotspots boast nicknames like “Silicon Prairie” in Kansas City or, “Silicon Lakes” for us in Minneapolis. […] Read more from this post.

  • Everyone is Accountable for Customer Engagement – including IT

    The departments within a company don’t always speak the same language—try having a conversation with someone “across the aisle” and you’ll know what I mean. […] Read more from this post.

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