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Press Releases

  • Calabrio Named Star Tribune Top Workplace for Third Consecutive Year

    6/27/16

    2016 Top Workplaces award recognizes the most progressive companies in Minnesota MINNEAPOLIS, MN — June 27, 2016 — Calabrio, a leading provider of customer engagement and analytics software, has been named one of the Top 150 Workplaces in Minnesota by the Star Tribune for the third consecutive year. Calabrio ranked 12th on the midsize company […]

  • Five9 and Calabrio Announce Strategic Partnership to Offer Contact Center Software Plus Workforce Optimization with Analytics

    6/22/16

    Market leaders join forces to deliver industry’s most comprehensive cloud customer engagement solution SAN RAMON, CA AND MINNEAPOLIS, MN – June 22, 2016 — Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, and Calabrio, a leading provider of customer engagement and analytics software, today announced a strategic partnership in which Five9 will resell […]

  • Calabrio Named 2016 CRM Excellence Award Winner

    6/7/16

    Calabrio ONE recognized for helping businesses improve customer experience MINNEAPOLIS, MN — June 7, 2016 — Calabrio, a leading provider of customer engagement and analytics software, today announced that TMC’s CUSTOMER magazine has named the Calabrio ONE software suite a 2016 CRM Excellence Award winner. “Enabling our customers to succeed in customer experience is at […]

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Articles

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Press Coverage

  • Speech Analytics Industry Market Share, Size, Growth& Forecast 2025

    At present, there are many modes and platforms that are used by costumer and end users like social media platform, emails and voice etc. to communicate and interact with service, solution providers and between each other. Phone and voice interaction are one the most preferred mode of communication among costumers as it provides them high degree of real time interaction. There are various advantages that voice and phone interaction provides to its end users like real time guidance for costumers and ease of communication. >

  • Secrets of the Data Whisperer

    As big data technology evolves, so does the role humans play to operationalize data science. Well-defined job descriptions exist for folks like data scientists, data analysts, and data engineers, but there’s a certain class of data problem that aren’t always good match for their abilities. To fill in the gaps, some big data practitioners are turning to an emerging role dubbed the data whisperer.

    What is a data whisperer?

  • 3 Ways to Ignore the Resume and Find Real Talent

    Find out how to look past the impressive resumes and determine which of the candidates will actually drive your organization forward. Read what our CEO Tom Goodmanson looks out for in new hires. Read more at inc.com. >

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