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Press Releases

  • Calabrio Named Star Tribune Top Workplace for the Fourth Year in a Row

    6/22/17

    Calabrio Named Star Tribune Top Workplace for the Fourth Year in a Row Award recognizes leading Minnesota employers for exceptional culture and employee satisfaction Minneapolis, MN — June 22, 2017 — Calabrio, a leading provider of customer engagement and analytics software, has been named one of the Top Workplaces in Minnesota by the Star Tribune […]

  • C-suite Executives Rank Customer Experience Above Sales and Marketing as Top Priority

    6/1/17

    Calabrio today releases report revealing over half of senior executives view customer experience as the most important way to differentiate their brand, but lack clear leadership and insights MINNEAPOLIS – JUNE 1, 2017 — According to a new report, “Success in The Experience Era: Connecting Customer and C-suite,” US and UK business executives rank customer […]

  • Serenova and Calabrio Announce Strategic Partnership to Offer Contact Center Management and Workforce Optimization Together in AWS

    5/10/17

    Serenova and Calabrio Announce Strategic Partnership to Offer Contact Center Management and Workforce Optimization Together in AWS Integration of WFO and CCaaS Optimize Agent and Operational Efficiency for An Effortless Customer Experience   AUSTIN, Texas – May 10, 2017 –  Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, and Calabrio, a leading provider of […]

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Press Coverage

  • 7 ways to keep your employees

    More workers are thinking about changing jobs in 2017 — because they can. We received tips from some of the firms that scored the highest in employee retention.  Read more from the Star Tribune here.
  • 2017 Top 150 Workplaces

    Minnesota employees surveyed by WorkplaceDynamics ranked these 150 employers as Top Workplaces for 2017. Calabrio ranked #13 in the midsize category.  Read more from the Star Tribune here.

  • Why Marketers Should be Seamlessly Pairing Customer Interactions

    What does it take for marketers to deliver a personalised customer experience? Data, machine learning and listening to consumers might be the answer. Read more from PerformanceIN Magazine here.

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