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  • CONTINUING A YEAR OF GROWTH AND INDUSTRY LEADERSHIP, CALABRIO HOSTS ANNUAL USER CONFERENCE

    9/13/16

    Calabrio Customer Connect 2016 to focus on catalyzing growth through customer-centric strategies MINNEAPOLIS – September 13, 2016 — Calabrio, a leading provider of customer engagement and analytics software, will bring together contact center and customer engagement professionals for the sixth annual Calabrio Customer Connect in Minneapolis, October 9-12, 2016. The event caps off a year […]

  • Calabrio Named a Leader in Workforce Optimization Suites by Independent Research Firm

    9/1/16

    Calabrio earns top scores possible in interaction recording, performance management and customer satisfaction MINNEAPOLIS – September 1, 2016 – Calabrio, a leading provider of customer engagement and analytics software, today announced it was named a Leader by Forrester Research, Inc. in “The Forrester Wave™: Workforce Optimization Suites, Q3 2016” report. Calabrio’s customer-friendly model is recommended for […]

  • KKR to Acquire Calabrio, a Global Leader in Customer Engagement and Analytics Software

    8/30/16

    Acquisition Accelerates Global Growth with Goal of Transforming Contact Centers into Value Centers for Businesses MINNEAPOLIS – August 30, 2016 — Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced today that they have entered into a definitive purchase agreement whereby KKR will acquire Calabrio. Financial […]

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