Calabrio named a Leader in Gartner’s Magic Quadrant
To become a leader, you must begin with the customer

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What does it take to become a leader?

At Calabrio, we believe that to become a leader, you must begin with the customer. Our customer engagement and analytics software empowers individuals — from the C-Suite to the contact center agent—to translate the voice of the customer into growth.

For the past 3 years, Calabrio has gained the attention of Gartner as a Visionary in Workforce Optimization. Today, we are proud to announce we’ve been named a Leader in Gartner’s Magic Quadrant.

This didn’t happen by accident, but from a wholehearted belief that customer engagement must be reimagined across industries. We see our customers use Calabrio technology to make this a reality.

Download the report and learn why you should empower your C-Suite and contact center with a customer-conscious approach.


Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization, 08 December 2015, Jim Davies, Sorell Slaymaker.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Calabrio.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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What Does it Take to Become a Leader?

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