Calabrio Partner Program
Be a part of a unique partnership experience

Be your customers’ hero

Introduce your customers to the easy-to-use, fully integrated Calabrio ONE workforce optimization and analytics software suite and help them take their customer engagement strategy to the next level.

Calabrio’s flexible partner program, featuring opportunities for Reseller and Service partners at a variety of participation levels, balances rewards with performance while providing generous benefits, like:

More value for your customers

Bring more value to your customers with customer engagement and customer analytics technology

Easy working relationships

Calabrio provides dedicated channel support, working with you to foster successful relationships

Earn higher margins

Calabrio offers higher margins than other vendors through a simplified licensing structure

Sales and marketing support

Access sales and marketing resources like product demos, case studies, sales playbooks and more

Enjoy comprehensive training

From pre-sales to installation to support, you’ll benefit from comprehensive training

Flexible partnership opportunities

Do a lot or a little — the more you engage with Calabrio the more benefits you’ll enjoy

What Partners Are Saying About Calabrio

Ask our partners and they’ll tell you – Calabrio is easy to work with. The Calabrio Partner Program received high marks for satisfaction in a recent survey conducted by an independent party.

“Calabrio continues to make our customers happy. They’re getting a lot of value for their investment.”

“We’re pleased with what we experience with Calabrio—good sustained investment and continued flexibility.”

“We stand behind Calabrio for all our customers with contact centers ranging from 50 to 50,000 agents.”

Online Sales and Product Training at Your Convenience

The Calabrio Partner Training and Certification Program is designed to provide all partners with the knowledge they need to sell and position Calabrio ONE, an award winning suite of integrated customer engagement software solutions.

Expand your knowledge and increase your revenues by becoming a Calabrio Certified Partner. Take the easy path to certification and become better equipped to serve your customers through on-demand eLearning modules, which are accessible 24 x 7 from any location. In addition, for those partners that want to deploy and/or support Calabrio ONE software as part of our Plus program, we’ve added opportunities for technical, implementation, and troubleshooting certification.

For more details, log into the Partner Portal and visit the Partner Arsenal.

Additional Calabrio Partner Program features:

  • Deal registration
  • Comprehensive on-boarding
  • Extensive sales and marketing resource library
  • Secure Partner Portal
  • Free demo and lab software
  • Dedicated channel managers
  • Continued, flexible training options


Become a Calabrio Partner today.

Customer Experience Update