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Calabrio blog |

Next Event
August 2-4 - Visit
Calabrio at SpeechTek 2010 in New York, NY - Booth 510
Click here for more events...
Calabrio In The News
July 11, 2010 - When you call, they're listening.
Article in Minneapolis Star Tribune
Click here for more articles...
Latest News Release
April 19, 2010 - Calabrio Targets Avaya Contact Center Market with Calabrio OneTM Workforce Optimization Suite
Click here for additional news releases
Featured Podcast
Expert Guide to a Smart WFO Start - Simple Tips for Tapping the ROI Potential
Podcast 1: Justifying Speech Analytics
Podcast 2: Getting the Right KPIs
Featured Document
Saddletree Research Brief - Calabrio One Workforce Optimization Meets Web 2.0
Calabrio has 22 years of combined product development experience. Calabrio distributes its software through channel partnerships and an OEM relationship with Cisco, and has installed software on more than 690,000 desktops. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program. Key milestones include:
- 2010 Launches Calabrio One Web 2.0 Suite and Calabrio Speech Analytics
- 2009 Announces Performance Management Alliances
- 2007 Calabrio, Inc. spins off of Spanlink - established as an independent company
- 2006 Acquires Workforce Management company (Calabrio)
- 2005 Launches Calabrio Quality Management (QM)
- 2000 OEMs Agent and Supervisor Desktop Products to Cisco
- 1997 Purchases assets of FastCall from Comdial; OEMs to Lucent and Nortel
- 1992 CALABRIO Workforce Management company is founded in Canada
Calabrio at a Glance
- Click here for a Corporate Fact Sheet
- 100+ employees
- Product Development Center in Minneapolis
- Key Cisco Developer and Supplier
- 2,000+ customers
- 715,000+ desktops
Executive Management
Tom Goodmanson - President and CEO
Ralph Flamini - Vice President of Worldwide Channels
Brett Theisen - Vice President of Sales
Tim Kraskey - Vice President of Marketing and Business Development
Contact Us
Calabrio, Inc.605 highway 169 North
Minneapolis, MN 55441
Phone: 1.763.592.4600
Fax: 1.763.592.4605
Click here for driving directions and a map to the Calabrio office from the MSP Airport
Click here for recommended hotels near the Calabrio office
PR Support
For PR support, please contact Kristen Jacobsen at kristen.jacobsen@calabrio.com or David Boxum at DBoxum@webershandwick.com
Partner Support
To become a reseller, contact partners@calabrio.com
Website Support
For questions about this site, contact notify@calabrio.com


