Live Events

There's a lot going on at Calabrio. To learn more about us, join us at an upcoming event, take a tour of our comprehensive customer engagement software suite, Calabrio ONE, or dive into one of our expert white papers.

Customer Strategy & Planning 2017

April 24, 2017 - April 25, 2017

The Majestic Hotel  | Harrogate

As champions of best practice and professional development in customer contact, The Forum is widely recognized as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus. Join now to be a part of the Customer Strategy & Planning event in April, where the discussions will be based around the many challenges of reducing costs, while increasing customer and colleague engagement and striving to deliver higher performance overall.


ICMI Contact Center Expo & Conference

May 22, 2017 - May 24, 2017

Walt Disney World Swan & Dolphin Resort

Booth #424

Come join Calabrio at ICMI Contact Center Expo & Conference at the #1 Event for Contact Center Professionals!

If you are a contact center professional, make sure to attend this conference and expo if you want to:

  • Improve your centers’ performance
  • Better manage people and resources
  • Improve operations
  • Properly select and implement technology

Register now


Calabrio Customer Connect EMEA

May 31, 2017 - June 1, 2017

The Brewery | London, United Kingdom

Calabrio Customer Connect, Calabrio’s user conference, is coming to London for the first time! Join us to learn from industry thought leaders, contact center pros and Calabrio users. Get access to Calabrio experts, an in-depth look into the entire Calabrio solutions portfolio, industry best practices and the chance to network with your peers.

Register now

Contact with any questions regarding the event.


Cisco Live 2017

June 26, 2017 - June 29, 2017

Mandalay Bay, Las Vegas, NV

Booth #4629

Cisco Live Las Vegas is the destination for the education and inspiration you need to thrive in the world of digital business. Join thousands of technology innovators for a transformational experience that includes today’s IT visionary thought leaders, more than 1,000 education sessions, Cisco’s top partners, and numerous opportunities to build the connections that will fuel your personal and professional growth. Don’t miss out, register today!

Register now


Call Center Week

June 28, 2017 - June 29, 2017

Mirage Hotel, Las Vegas, NV

Booth #706

Strengthen your foundation for future transformation.

Join Calabrio at the 18th Annual Call Center Week in beautiful Las Vegas! The magic of CCW is the combination of Conference Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization. CCW is where the customer care community comes together for all things customer service. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future.

Don’t miss out on this opportunity,

Register now


Midwest Contact Center Association – Twins Event

September 12, 2017 - September 12, 2017

Target Field

Join Calabrio as we sponsor Midwest Contact Center Association’s annual Twins networking event on the Budweiser Deck.

Become a member of the MWCCA and join us on September 12th.



September 25, 2017 - September 27, 2017

Mandalay Bay, Las Vegas, NV

Booth #715

Where Contact Professional Belong!

As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tolls, and resources to achieve and succeed the expectations for today’s contact center.

Register now


Calabrio Customer Connect

October 1, 2017 - October 4, 2017

Red Rock Casino Resort & Spa | Las Vegas, Nevada

Calabrio’s annual user conference, Calabrio Customer Connect, is two and half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and provide feedback for future products.

Register now

Contact with any questions regarding this event.


Customer Experience Update