Live Events

There's a lot going on at Calabrio. To learn more about us, join us at an upcoming event, take a tour of our comprehensive customer engagement software suite, Calabrio ONE, or dive into one of our expert white papers.

Enterprise Connect 2017

March 27, 2017 - March 30, 2017

Gaylord Palms, Orlando, FL

Communications & Collaboration Transforming Business

For more than 26 years, Enterprise Connect has brought the top subject matter experts together with the enterprise decision-makers who build the communications that power and, increasingly, transform our businesses

Enterprise Communications has become more business-critical—and complex—than ever before. Your job is to implement and manage reliable, robust, secure, cost-effective communications across the entire enterprise—while also providing the most flexible, feature-rich, diverse, and up-to-date capabilities that can enhance and transform the business. And there’s only one event that provides you with the in-depth, objective, vendor-neutral expertise you need to get this job done: Enterprise Connect Orlando.

Register NOW to get $500 off your registration:


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Roundtable: Designing an Intelligent Contact Center for Competitive Advantage

April 5, 2017 - April 5, 2017

According to information presented by the American Customer Satisfaction Index, customer satisfaction is a leading indicator of financial performance.

For a contact center, focusing on the customer experience and ways to continually improve loyalty and revenue spells the difference between an intelligent contact center operation and an average one. Unfortunately many companies and their contact centers just don’t take advantage of intelligent technologies now on the market.

Register today, to get advice from Calabrio’s Director of the Innovation Center, Brad Snedeker, on how you can improve your contact center and deploy your resources for the greatest positive impact.


Customer Strategy & Planning 2017

April 24, 2017 - April 25, 2017

The Majestic Hotel  | Harrogate

As champions of best practice and professional development in customer contact, The Forum is widely recognized as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus. Join now to be a part of the Customer Strategy & Planning event in April, where the discussions will be based around the many challenges of reducing costs, while increasing customer and colleague engagement and striving to deliver higher performance overall.


ICMI Contact Center Expo & Conference

May 22, 2017 - May 24, 2017

Walt Disney World Swan & Dolphin Resort

Booth #424

Come join Calabrio at ICMI Contact Center Expo & Conference at the #1 Event for Contact Center Professionals!

If you are a contact center professional, make sure to attend this conference and expo if you want to:

  • Improve your centers’ performance
  • Better manage people and resources
  • Improve operations
  • Properly select and implement technology

Register now


Calabrio Customer Connect EMEA

May 31, 2017 - June 1, 2017

The Brewery | London, United Kingdom

Calabrio Customer Connect, Calabrio’s user conference, is coming to London for the first time! Join us to learn from industry thought leaders, contact center pros and Calabrio users. Get access to Calabrio experts, an in-depth look into the entire Calabrio solutions portfolio, industry best practices and the chance to network with your peers.

Register now

Contact with any questions regarding the event.


Cisco Live 2017

June 26, 2017 - June 29, 2017

Mandalay Bay, Las Vegas, NV

Booth #4629

Cisco Live Las Vegas is the destination for the education and inspiration you need to thrive in the world of digital business. Join thousands of technology innovators for a transformational experience that includes today’s IT visionary thought leaders, more than 1,000 education sessions, Cisco’s top partners, and numerous opportunities to build the connections that will fuel your personal and professional growth. Don’t miss out, register today!

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Call Center Week

June 28, 2017 - June 29, 2017

Mirage Hotel, Las Vegas, NV

Booth #706

Strengthen your foundation for future transformation.

Join Calabrio at the 18th Annual Call Center Week in beautiful Las Vegas! The magic of CCW is the combination of Conference Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization. CCW is where the customer care community comes together for all things customer service. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future.

Don’t miss out on this opportunity,

Register now



September 25, 2017 - September 27, 2017

Mandalay Bay, Las Vegas, NV

Booth #715

Where Contact Professional Belong!

As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tolls, and resources to achieve and succeed the expectations for today’s contact center.

Register now


Calabrio Customer Connect

October 1, 2017 - October 4, 2017

Red Rock Casino Resort & Spa | Las Vegas, Nevada

Calabrio’s annual user conference, Calabrio Customer Connect, is two and half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and provide feedback for future products.

Register now

Contact with any questions regarding this event.


Customer Experience Update