Live Events

There's a lot going on at Calabrio. To learn more about us, join us at an upcoming event, take a tour of our comprehensive customer engagement software suite, Calabrio ONE, or dive into one of our expert white papers.


Calabrio Customer Connect EMEA

May 31, 2017 - June 1, 2017

The Brewery | London, United Kingdom

Calabrio Customer Connect, Calabrio’s user conference, is coming to London for the first time! Join us to learn from industry thought leaders, contact center pros and Calabrio users. Get access to Calabrio experts, an in-depth look into the entire Calabrio solutions portfolio, industry best practices and the chance to network with your peers.

Register now

Contact CCCTeam@calabrio.com with any questions regarding the event.

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Going Beyond the Form Roundtable

June 7, 2017 - June 7, 2017

Workforce Optimization Strategies for Excellence

Join Calabrio as we sponsor this roundtable discussion on what your organization can do that goes beyond the form. Topics that will be covered include; going beyond compliance, teaching agents to respond to customers based on the conversation and not the form, and coaching tips to help agents focus on the “right” things.

Register here

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Focus on Real-Time Adherence Roundtable

June 13, 2017 - June 14, 2017

Workforce Optimization Strategies for Excellence

Join Calabrio as we sponsor this roundtable discussion to learn how to define an adherence goal and what the costs of that goal are, along with what poor adherence means to the organization. Hear tips on educating your agents and supervisors on adherence expectations and how to discover what is keeping your agents from adhering to their schedules.

Register here

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Cisco Live 2017

June 26, 2017 - June 29, 2017

Mandalay Bay, Las Vegas, NV

Booth #4629

Cisco Live Las Vegas is the destination for the education and inspiration you need to thrive in the world of digital business. Join thousands of technology innovators for a transformational experience that includes today’s IT visionary thought leaders, more than 1,000 education sessions, Cisco’s top partners, and numerous opportunities to build the connections that will fuel your personal and professional growth. Don’t miss out, register today!

Register now

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Call Center Week

June 28, 2017 - June 29, 2017

Mirage Hotel, Las Vegas, NV

Booth #706

Strengthen your foundation for future transformation.

Join Calabrio at the 18th Annual Call Center Week in beautiful Las Vegas! The magic of CCW is the combination of Conference Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization. CCW is where the customer care community comes together for all things customer service. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future.

Don’t miss out on this opportunity,

Register now

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Midwest Contact Center Association – Twins Event

September 12, 2017 - September 12, 2017

Target Field

Join Calabrio as we sponsor Midwest Contact Center Association’s annual Twins networking event on the Budweiser Deck.

Become a member of the MWCCA and join us on September 12th.

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PlanMen

September 21, 2017 - September 21, 2017

De Rijtuigenloods in Amersfoort

Join Calabrio as we sponsor the 9th Annual PlanMen Workforce Management Conference. Throughout the day, share your knowledge, stay informed about the developments within the WFM space and see how Calabrio’s Workforce Management tool can benefit your organization.

Stop by for a demo and talk to the experts!

Register now

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ICMI Fall

September 25, 2017 - September 27, 2017

Mandalay Bay, Las Vegas, NV

Booth #715

Where Contact Professional Belong!

As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tolls, and resources to achieve and succeed the expectations for today’s contact center.

Register now

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Calabrio Customer Connect

October 1, 2017 - October 4, 2017

Red Rock Casino Resort & Spa | Las Vegas, Nevada

Calabrio’s annual user conference, Calabrio Customer Connect, is two and half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees will learn from experts spanning industries. Share best practices and lessons learned with your peers. Speak with Calabrio executives and technical experts to get more value from your investment in Calabrio solutions and provide feedback for future products.

Register now

Contact CCCTeam@calabrio.com with any questions regarding this event.

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Customer Engagement Summit

November 13, 2017 - November 13, 2017

Westminster Park Plaza, London

Booth #: TBD

Come meet Calabrio at Europe’s largest Customer and Employee engagement event!

Register now!

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Customer Experience Update