Calabrio Appoints New Vice President of Development
07/12/2011
MINNEAPOLIS, Minn. – Calabrio, Inc., a leading provider of contact center workforce optimization software, announced today that Brian Humenansky has joined the executive leadership team as the new Vice President of Development. In this role, Humenansky will guide the strategy for Calabrio’s software architecture, design and development methodologies, providing leadership for development, quality assurance and release management teams for all Calabrio products.
Most recently, Humenansky held positions as Global Director and Vice President of Product Development at Lawson Software, where he was responsible for global development activities for the Lawson Business Intelligence product line. He was also the key architect for the Lawson Cloud Services offering, designed to provide a more affordable, flexible and agile deployment option for full-function enterprise software.
“We are thrilled to have an enterprise software development executive of Brians caliber join Calabrio as we continue on our path of rapid growth with a superior user experience for contact center workforce optimization and performance management,” said Tom Goodmanson, president and CEO of Calabrio. “Brian is the right leader to help advance our vision for a differentiated product design and unique customer value proposition.”
Humenansky has more than 25 years of experience in enterprise software development and management, leading teams and initiatives around new development methodologies and quality strategies, globalization and business intelligence (BI) development. Prior to Lawson, Humenansky was Global Director of Software Development for Cognos Corporation, where he led software development for the performance management division, with responsibilities for development, product direction and strategy. Brian also brings experience in technology integration through mergers and acquisitions and, over the course of his career, has established an extensive patent portfolio.
About Calabrio, Inc.
Calabrio, Inc. develops and markets Calabrio ONE a comprehensive suite of contact center workforce optimization software that’s easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics and performance-based dashboards and reporting. Calabrio ONE is flexible – providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern Web 2.0-based architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, knowledge workers, and executives. Calabrio is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConnect program. Find news and information at www.calabrio.com.
Follow Calabrio on Twitter at: http://www.twitter.com/calabrio
Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.
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Contacts:
Kristen Jacobsen, Calabrio, Inc.
T: (763) 795-7694
kristen.jacobsen@calabrio.com
Dave Boxum, Weber Shandwick
T: (952) 346-6147
dboxum@webershandwick.com