Veteran CFO Joins Calabrio as Company Experiences Explosive Growth
Theresa McGlothlen to Lead Finance Team of Minneapolis-based Software Company
MINNEAPOLIS – November 3, 2015 — Calabrio, a leading provider of customer engagement and analytics software, has hired veteran finance executive Theresa McGlothlen to serve as Chief Financial Officer (CFO). In addition to overseeing the financial function of the company, McGlothlen will play a key role in ensuring Calabrio is poised for the next stage of advancement.
McGlothlen brings more than 20 years of experience in finance and operations management at global multi-million dollar software and professional services organizations. She previously served as CFO of Convey Compliance Systems, a global provider of tax compliance solutions, and prior to that served as CFO of Wizmo Inc.—both Minnesota-based technology companies with cloud-based solutions.
“Theresa is a strong addition to our leadership team given her extensive experience with high-growth tech companies,” said Calabrio CEO Tom Goodmanson. “We’re excited to have her working with us to bring the necessary control and discipline required to scale the company and meet the needs of our global customers.”
“I’m so excited to join Calabrio at such a significant stage in the company’s growth,” said McGlothlen. “It’s always great to be part of a company that’s aspiring to change an industry, and with Calabrio I see the potential. I’m looking forward to being an integral part of the company and committed to its future success.”
Explosive Growth in 2015
Calabrio has seen tremendous growth in 2015 and is projected to finish the year strong. This year’s highlights include:
- Year-to-date overall revenue growing 44 percent over the same period the previous year
- Traction in the channel, securing 25 new reseller partnerships in the first half of 2015
- Over 100 new customers added in 2015 so far
- Record 40 percent employee growth compared to 2014, with over 60 employees hired in the first half of 2015
- Expanded global reach by opening a regional office in Singapore and through a strategic partnership with PCS Software in Brazil
A complete list of product announcements, industry accolades and other company news is available in the Calabrio Media Center.
Calabrio elevates the customer experience and drives strategic business growth through workforce optimization (WFO) and voice of the customer (VoC) analytics solutions. The integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers customers to connect their corporate strategy to their customer engagement strategy by liberating the data that provides true insight into the voice of the customer.
Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has been named “Visionary” for three consecutive years by Gartner in its Magic Quadrant for Customer Engagement Center Workforce Optimization (2012-2014). The company is also a member of the Cisco Solution Partner Program and the Avaya DevConnect program.
Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio Inc. All other trademarks mentioned in this document are the property of their respective owners.