Aceyus
enables customers to have instant access to both real-time and historical data
metrics in a single, easy-to-use interface. They also provide a wide range of
consulting services that allow customers to utilize the full functionality and
wealth of information that is available in the contact center environment today.
Their platform is highly scalable and will support customers in all segments of
the contact center industry.
Integrates with Calabrio Compliance Recording and Quality Management and
Calabrio Workforce Management for performance management.