The Cisco Unified Intelligence Suite is an advanced performance management platform that is as flexible as it is intuitive. Customers can report on the details of every contact across all channels from a single interface. Built on a robust and extensible Web 2.0 framework, Cisco Unified Intelligence Suite allows customers to extend the boundaries of traditional contact center reporting to an information portal where data can be easily integrated from any source and shared throughout the organization.

Integrates with Calabrio Compliance Recording and Quality Management and Calabrio Workforce Management applications through a CUIS connector and CUIS' Archiver data repository for performance management.

Worldwide