SimpliCTI offers integration consulting services that help contact centers deliver and manage interactions with customers over the phone (wired and wireless), the web (chat and self-service), email, and fax. Interaction centers that SimpliCTI has helped to improve include both external and internal contact centers. For example, SimpliCTI has worked with customer sales centers, customer support centers, employee help desks, network operations centers, investor contact centers, travel centers, and human resource centers.

North America

SimpliCTI website