Taleka is an IPT Training and Consultancy company specifically tasked with meeting the training requirements of End Users and System Administrators of IPT implementations. Taleka has been delivering this training across EMEA since 1997 and more recently in Asia Pacific. They have a wide range of end user training courses for IP Telephony, Unified Communications and Contact Centre Software as well as in house developed e-learning. In addition to the current training courses they offer for UCCX and UCCE, they provide courses on WFM and QM products, primarily focusing on Agents and Supervisors.

EMEA and AsiaPAC

Taleka website