We recently announced that 2012 was a very good year for Calabrio. We were able to outpace the market... Read Now
Record calls reliably. Find them effortlessly. Anyone who talks to your customers may be recorded for compliance and insight.More
Don't leave customer satisfaction and loyalty to chance. Stay on top of quality and performance with minimal time and effort.More
Pinpoint trends, improve customer satisfaction and correct issues before they impact the business.More
Effortless integration, easy to learn and simple for managers and supervisors to use. There's no better solution to optimize your agent resources.More
Measure success beyond service levels. Discover how each interaction contributes to customer satisfaction, revenue and profitability.More
Personalized views for each type of user – from the executive who wants to correlate contact center performance to business results, to the
conscientious agent who wants to keep on top of their own performance to stay on track, to the multi-tasking supervisor who needs convenient
access to everything from scheduling to customer interaction tools to the data that helps them understand where to focus coaching and training.
Why wait…when you can have all the benefits in a fraction of the time it takes to install other solutions? Credit that agility to a fresh software
design, expert training, flexible upgrade and expansion options, and applications that are truly integrated with each other and your contact
Calabrio’s Web-based, software-only solution is the right choice for the IT staff who insists on nothing short of the best in terms of flexibility,
reliability and control.