Calabrio product training
We’ll be navigating the tides of transformation at ICMI Contact Center Expo from May 13–16 at The Diplomat Resort in sunny Ft. Lauderdale, FL. We hope to see you there! The ICMI Contact Center Expo is a great conference to submerge yourself in meaningful content; learn how to take back to your workforce, listen to expert speakers and network with the industry’s leading-edge vendors.
While you’re there, head over to our booth #413 in the expo hall to experience how we can help transform the way you work by illuminating compelling insights that allow you to empower agents and enrich human interactions in your contact center. Watch a demo of our new version of Calabrio ONE and see how we’re using embedded analytics and an intuitive new UI to help organizations enhance their customer experience intelligence. We’ll also be helping solve your contact center puzzle–stop by to put together a life-size 3D puzzle and create your very own, customizable Calabrio dashboard. We’ll be running a contest with daily winners announced.
Have questions? Let’s meet! If you’re attending the event we’d love to share how Calabrio ONE can help your organization. If you can’t make it to the show, don’t worry! Follow @Calabrio on social media for the latest updates on coverage from #CCExpo
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching.
Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
For customers and partners.