Reseller Program

Reseller Partners

Our active reseller partner community is made up of organizations offering Calabrio products and services as part of broader technology solutions to meet customers’ unique and pressing needs.

Book a Demo Become a Partner

A Partner You Can Trust

Why Partner with Calabrio?

We know that, just like our customers, each partner is unique. That’s why we’ve built a program to adapt to their changing needs—and deliver performance along with rewards.

Onboarding and Training

Calabrio provides a variety of tools to enable our partners’ success selling Calabrio solutions—including a comprehensive onboarding process designed to enable instant results and to increase their revenues by performing Calabrio implementation services.

Tailored Sales Support

Our partners’ success is our success. We provide all reseller partners with consistent communications and a wide range of sales and marketing support that responds to their evolving needs and drives better outcomes.

One-Stop Shop for Sales Enablement

Partners receive unlimited access to our secure Calabrio Success Center, which features a bounty of sales-driving materials—from presentations, datasheets, and case studies to product implementation tools, eLearning, order fulfillment, and more.

Our Reseller Partners

Explore our partner ecosystem and match your vision with one of the certified Calabrio resellers below—or connect with our sales team for more help navigating your options.

Filter

For Current Partners

Already a Calabrio Partner?

Make the most out of your partnership with Calabrio by taking these three easy steps.

Join the Success Center

Register for the Calabrio Success Center partner portal for in-depth sales, technical, and marketing support, plus partner certifications.

Stay Up to Date

Subscribe to Partner Updates to stay informed about the latest product updates, program developments, and joint opportunities.

Subscribe for updates

Become a Champion

Become a Partner Champion to connect with others and earn exciting rewards. (Must be registered in the Calabrio Success Center to participate.)

Become a champion

Become a Partner

Join our growing network of global partners today.

Become a Partner

How We Help Brands

Leading-edge tools built—and trusted—to enrich and understand human interactions

Only Calabrio ONE unites WFO, agent engagement, and AI-fueled business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.

Why calabrio

Customer Reviews

Leaders in contact center workforce optimization

See why customers choose Calabrio to quickly turn insights into revenue-boosting action.

“Calabrio is the only WFO vendor that combines speech, desktop and text analytics in one robust solution. Unlock the goldmine of intelligence buried in your contact center and transform every customer interaction into usable data and distill that data into key trends”

Adil G

Enterprise System Specialist

“We have a global workforce and Calabrio has been absolutely instrumental in allowing us to schedule and manage coverage worldwide.”

Lisa P

Enterprise Workforce Analyst

“I was a long-term user of a different WFM tool when I started using Calabrio to assist with forecasting and scheduling. It was a very intuitive learning curve to input call volumes and forecasts based on historical drivers. I find it very easy to set up new users and build schedules.”

Brian W

Mid-Market Workforce Management Planner

“This is the best system to use for workforce management in the BPO industry. Live monitoring of employees status and schedules to avoid lost hours. You can also access daily records of agents' workflows. Work avoidance can be easily determined by this tool.”

Charles Angelo V

Outsourcing/Offshoring Quality Analyst

“I love that there are multiple resources within Calabrio ONE. The software is continually being updated and innovated to grow as the business grows. The Analytics tool can be game-changing for many different business types.”

Courtney R

Mid-Market Workforce Management Analyst