According to her boss, “Janessa is a world-class collaborator!” From the initial Calabrio product demonstrations to the official launch and beyond, Janessa has generated enthusiasm among internal stakeholders. Along the way, she has forged robust partnerships with the AmeriGas operations team and equipped agents with tools like the self-scheduling app. To support easy access to actionable insights, Janessa has developed over 30 dashboards and reports. Meanwhile, she has fully immersed herself in the Calabrio community to keep pushing our products and her own expertise forward, participating in 30 hours of webinars, customer linkups, and active engagement with Calabrio Insights.

Who doesn’t admire a true champion? This accolade is reserved for an individual who excels at uniting people around a core concept and tirelessly advocates for it within the organization. Janessa spearheaded the launch of the Calabrio Mobile App, empowering agents to adjust their schedules seamlessly. Her ingenuity and forward-thinking are evident in her impressive contribution of 14 new product ideas.