DEMO CENTER

Demonstration in Arabic of Calabrio’s WEM suite of Workforce Management, AI-fueled Analytics, Call Recording, Quality Management, and BI reporting in a unified solution

A true-cloud, enterprise-grade contact center workforce performance solution combining Call Recording, Quality Management, Workforce Management, AI-fueled Analytics, and Data Management in a unified solution.

Get the edge by addressing the unknown. Leverage intuitive, AI-fueled analytics to unlock interaction insights that drive smarter decisions and better experiences.

The most advanced WFM solution on the market—with enterprise-grade tools and the best agent experience available today.

Make the most of every customer interaction and bring the best out of your agents with AI-powered predictive scoring, sentiment analytics, QM dashboards, and built-in gamification.

Capture and securely store the full Voice of the Customer with automated omnichannel recording, secure storage, and simplified searching and review.