The customer-centric insights that executives seek pour into the contact center every day—and new analytics tools make it easy and cost-effective to turn the raw voice of the customer (VoC) into actionable business intelligence. In this tip sheet, learn 7 quick tips that will help you present customer and contact center data to C-suite leaders in a way that will increase your influence in the organization.
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- The Contact Center Guide to Gaining Business Influence
The Contact Center Guide to Gaining Business Influence
