We’ll be navigating the tides of transformation at ICMI Contact Centre Expo from May 13–16 at The Diplomat Resort in sunny Ft. Lauderdale, FL. We hope to see you there! The ICMI Contact Centre Expo is a great conference to submerge yourself in meaningful content; learn how to take back to your workforce, listen to expert speakers and network with the industry’s leading-edge vendors.

While you’re there, head over to our booth #413 in the expo hall to experience how we can help transform the way you work by illuminating compelling insights that allow you to empower agents and enrich human interactions in your contact centre. Watch a demo of our new version of Calabrio ONE and see how we’re using embedded analytics and an intuitive new UI to help organisations enhance their customer experience intelligence. We’ll also be helping solve your contact centre puzzle–stop by to put together a life-size 3D puzzle and create your very own, customizable Calabrio dashboard. We’ll be running a contest with daily winners announced.

Have questions? Let’s meet! If you’re attending the event we’d love to share how Calabrio ONE can help your organisation. If you can’t make it to the show, don’t worry! Follow @Calabrio on social media for the latest updates on coverage from #CCExpo