Contact Center ROI and Savings Calculators

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How Much Could You Save?

You know the right technology can modernize your contact center, shrink expenses, and digitally transform your operations. But it can be hard to determine if a solution’s potential savings—and reduced total cost of ownership (TCO)—will be significant enough to warrant such a big change.

Calabrio can help

Use these calculators built by Calabrio experts and based on real customer implementations to estimate how much money you could save when you switch to Calabrio ONE. Estimate how much you could save when you switch to Calabrio ONE. Use calculators built by Calabrio experts, based on real customer implementations.

Save with a Complete WFO Suite

Calabrio’s comprehensive suite of contact center workforce optimization solutions helps today’s contact centers deliver seamless, hyper-personalized experiences—while empowering its agents and managers with flexibility, data-driven intelligence, and automated efficiency.

Calabrio ONE ROI and savings calculator

See how much you can save when you turn challenges into competitive advantage and business value with the only true-cloud, enterprise-grade workforce performance suite.

ROI & Savings Calculators for Individual Solutions

Want to understand the impact of individual Calabrio products? Check out the rest of our contact center ROI and savings calculators.

Workforce Management Calculator

Spend a lot less time on reporting and administration.

Performance Coaching Calculator

Shrink agent attrition and AHTs.

Quality Management & Analytics Calculator

Glean rich insights from every interaction.

Interaction Summary Calculator

Save time by automatically generating summaries of your interactions.

The numbers don’t lie

These delighted Calabrio ONE customers are achieving impressive results.

GE Appliances

-15%
Decrease in cost per call
-25%
Decrease in Agent Attrition
+25%
Increase in Adherence

Delta Dental

-25%
Decrease in Agent Attrition
-40%
Decrease in Defect Rate
-25%
Decrease in Customer/Agent Effort

Bluegrass Cellular

-45%
Decrease in Escalated Calls
-43%
Decrease in Formal Customer Compliants
+26%
increase in Agent Satisfcation